Title Patient Access Representative
Salary $15.73 – $19.18 – $22.64
Department Patient Access
Status Full Time
Hours 12 Hour Shifts
Job Information

RESPONSIBILITIES: 

  • Under the general guidance of the Lead Patient Access Representative, this position will register patients requesting treatment in the Emergency Department as well as PBX/Outpatient ancillary services.
  • Assist in performing non-nursing clerical functions supportive to direct nursing care, facilitating communications, and traffic flow.
  • Operate a computer telephone system (PBX), maintaining courteous and efficient communication between patients, various departments and staff.
  • Admit patients to the hospital, SWING patients and SNF Residents.
  • Register outpatients for ancillary services as needed.
  • Exhibit professionalism in the Patient Access Department as it relates to patients, families, visitors, physicians, and staff members.
Qualifications

QUALIFICATIONS:

  • Experience preferred as an employee of a hospital or doctor’s office.
  • Strong interpersonal skills.
  • Switchboard of PBX experience helpful.
  • Ability to maintain patient confidentiality.
  • Excellent verbal, written and listening skills.
  • Strong organizational skills with attention to detail and accuracy.
  • Proficient computer skills, knowledge of medical and insurance terminology.
  • Ability to use the District Electronic Medical Record or willingness to learn.
  • BLS certification within 90 days of hire.

BEAR VALLEY COMMUNITY HEALTHCARE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

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