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    Third Time Is A Charm

    Third Time Is A Charm

    Bear Valley Community Healthcare District receives BETA Heard Award:

    BIG BEAR, CA August 2020- Bear Valley Community Healthcare District is participating in the BETA HEART program for the third year in a row, and for the third year has taken home the recognition of winning the BETA Heart Award! Pictures below Erin Wilson, John Friel, Kerri Jex and Sheri Mursick representing the Administrative Team at BVCHD who received the award on behalf of the organization.

    As we know adverse events impact not only patients but patients’ families and clinical staff, who strive to provide safe, high quality care. The BETA HEART is an extensive program that includes five domains that pertain to responding to harmful events and encouraging transparency with our patients and their families. BETA HEART is based on a philosophy of Healing, Empathy, Accountability, Resolution and Trust. There are five domains within the program that include: Culture of Safety, Rapid Event Detection, Investigation and Determination, Communication and Transparency, Care for the Caregiver and Early Resolution. This year BVCHD was validated in the domains of Culture of Safety and Communication and Transparency.  We will be continuing in our journey towards developing programs in each of the domains in the coming years.

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