• 01 JUL 20
    • 0
    New Medi-Cal Advise Line

    New Medi-Cal Advise Line

    DHCS launched a free, 24/7 Medi-Nurse advice line (877) 409-9052 to answer questions about COVID-19 for anyone who:

    ·         Doesn’t have insurance, or

    ·         Is a Medi-Cal beneficiary but doesn’t have a regular doctor or managed care plan to oversee their care.

    Uninsured? Have Medi-Cal, but no regular doctor? Medi-Nurse can help.​

    ​California has launched an advice line that can connect you with a nurse, day or night, to talk about COVID-19 symptoms and help connect you with local resources in your area.

    Who is the line for?

    ​​​​​​If you don’t have health care coverage, or you have Medi-Cal but don’t have a regular doctor, California’s new nurse advice line can help.​

    The Medi-Nurse line is available around the clock, 7 days a week.​​

    Medi-Nurse provides services in multiple languages, with steps in place that allow callers to access interpreters, as needed. If you have a regular doctor or a health plan, call them first. If you don’t, the Medi-Nurse line can help!​

    ​The Medi-Nurse line can help with many questions:​​

    • Helping you understand whether your symptoms might be COVID-19 related, and whether you need to self-isolate and employ home self-care techniques, or whether your individual symptoms mean you should see a health care provider to get COVID-19 testing and/or treatment.
    • Providing you with information in your area, such as contact information for county offices or other county-level resources near you, particularly if you need to see a doctor for testing/treatment, or want to apply for health insurance.​
    The Medi-Nurse line can help to connect you with resources, particularly if you need to see a doctor for testing/treatment, or want to apply for health insurance.​

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