DHCS launched a free, 24/7 Medi-Nurse advice line (877) 409-9052 to answer questions about COVID-19 for anyone who:
· Doesn’t have insurance, or
· Is a Medi-Cal beneficiary but doesn’t have a regular doctor or managed care plan to oversee their care.
Uninsured? Have Medi-Cal, but no regular doctor? Medi-Nurse can help.
Who is the line for?
The Medi-Nurse line is available around the clock, 7 days a week.
The Medi-Nurse line can help with many questions:
- Helping you understand whether your symptoms might be COVID-19 related, and whether you need to self-isolate and employ home self-care techniques, or whether your individual symptoms mean you should see a health care provider to get COVID-19 testing and/or treatment.
- Providing you with information in your area, such as contact information for county offices or other county-level resources near you, particularly if you need to see a doctor for testing/treatment, or want to apply for health insurance.